Professional Standards

E.M.C.C. (European Mentoring & Coaching Council)

The EMCC is a non profit organisation and exists to promote good practice and the expectation of good practice in mentoring and coaching across Europe.

E.M.C.C website link http://www.emccouncil.org

Declaration:

I am committed to abide to the standards as stated in the EMCC Ethical Code.

E.M.C.C Ethical guidelines:

Ethics and Behaviour:

	To demonstrate high personal integrity, honesty and sincerity during the coaching process
	Have the ability to create trust empathy and rapport
	Remain non-judgmental throughout the process
	Maintain confidentiality to the extent of the clients wishes
	Remains focused on the client's needs and desired outcomes expressed by the client.

Communication:

	Listens actively to the client focusing on the clients message
	Questions the client effectively to enable him/her to develop a strategy to positively support the clients required outcome and direction
	Communicates effectively during the coaching session
	Able to evaluate the clients communication by establishing good rapport interpreting the true meaning of the words in relation to the tone of voice
	Encourages the client to explore his/her position in relation to particular beliefs and perceptions
	Ensures that feedback to the client is clear and meaningful in terms of the client's intended outcomes.

Facilitation:

Facilitates the client to consider the reality of the current situation in more detail through:

	Enabling the client to define the current situation in more detail
	Exploring levels of commitment
	Evaluating with the client resources that will support the desired outcome
	Exploring in detail the obstacles that could prevent the desired outcomes.

	Help the client to identify strengths and areas for growth
	Effectively evaluates the information obtained from the client, and enables the client to make judgments based on their greater awareness of the situation
	Empowers the client to establish clear goals that match their value and belief system
	Facilitates the client to make commitment and progress towards their identified desired outcomes.

Bob Kneale.

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